Silkcards manufactures premium business cards in 16pt to 48pt cardstock with specialty finishes including Silk laminate, Suede soft-touch, hot foil stamping, Spot UV, embossing, and die-cutting. Every card is made to order with a minimum run of 250 units. Below are answers to the most common questions about customization, file setup, production times, and shipping. Can't find what you're looking for? We're here to help!
Great question — and the short answer is: a lot! Every card we produce is made to order, so nothing is off the shelf.
To get started: Upload your artwork files and our team will review them, advise on the best execution, and confirm feasibility — typically within one business day. If you're unsure about anything, just send us what you have and we'll take a look!
We use hot foil stamping to apply metallic, reflective color to specific areas of your card — a logo, name, or accent line. The result is gorgeous, and honestly, photos don't do it justice!
Cold Foil vs. Hot Foil — What's the difference?
Our recommendation: Order a free sample pack to see the true reflective quality in person — screens really cannot replicate how foil catches light!
Your estimated delivery date depends on card complexity and the shipping method you choose. Turnaround begins after you approve your digital proof — production does not start until you give us the green light.
| Standard Cards (16pt Silk / Suede) | 6–8 business days |
| Complex Cards (Foil, Spot UV, 32pt+) | 10–12 business days |
| Specialty (Metal, Wood, Plastic) | 12–15+ business days |
| Express Shipping | 2–3 business days (Ships directly from production) |
| Ground Shipping | Add 1–6 business days (Ships to LV facility first) |
If you have a hard deadline, let us know! We can apply a Courtesy Rush to Express orders to prioritize your job in production.
The process depends on where your order is in production — so timing matters here!
We can make changes only if the proof has not yet been approved. Once you approve your proof, the order is locked and sent to our plating queue immediately — so please double-check everything before approving!
Need to reorder a past job with updates (new name, phone number, quantity)? Here's how:
Our team will create a new digital proof for your approval before printing begins. Rest assured, nothing goes to print until you've reviewed and approved the updated proof!
We're sorry to hear that! We stand behind the quality of every card we produce, and if something arrived that doesn't match your approved proof, we absolutely want to make it right.
If the issue is a production error — spot UV misalignment, damaged edges, incorrect finish — we will reprint the affected cards at no charge.
Yes! While the exact shipping cost is calculated automatically at checkout based on order weight and your delivery address, our support team can provide a rough estimate anytime via chat or email.
Just provide us with:
Shipping costs vary based on card stock weight (Metal and 48pt cards are heavier) and address type (residential addresses may incur additional UPS fees). Reach out via chat or email with your order details and we'll get you a personalized estimate!
For most products, you don't need a custom quote — you can find immediate pricing directly on our product pages by selecting your options (quantity, thickness, add-ons).
If a specific quantity or custom option is not listed, the website will prompt you to "Request Quotation."
Turnaround Time: Our quoting department typically finalizes custom quotes within 1–2 business days (24–48 hours). You'll receive an email notification once the quote is ready for your review and checkout!
We offer a Courtesy Rush service to help expedite orders with tight deadlines — and there's no additional rush fee!
Have a hard deadline? Let us know in your Order Notes or reach out to our team and we'll do everything we can to help!
To apply special finishes (Spot UV, Foil, Embossing, Die-Cut), you'll need to provide a Mask File — a guide that tells our production team exactly where to apply each effect.
A mask file is a separate file (or separate layer in your artwork) that uses black and white only:
Important: If you're ordering multiple finishes (e.g., Foil AND Spot UV), please provide a separate mask file for each option.
We completely understand wanting to see your card before committing! Unfortunately, we cannot print a single test card of your custom design due to our gang-run bulk printing process. Our minimum production run is typically 250 cards.
Between the digital proof and the physical sample pack, you'll have a clear picture of exactly what your finished cards will look and feel like.
Our team is here to help! Reach out at support@silkcards.com or start a live chat.
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